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We offer a rare selection of visual effects and photography products.
We have a long history of excellent customer satisfaction including maintaining a 100% positive feedback rating on eBay over thousands of sales and many years!

Any questions? Contact us HERE and we will quickly respond and help.
We have a 99.99% positive feedback rating from over 15,000 customers on eBay! Find our eBay store HERE.
Now Available: Glow in the Dark Acrylic Paint. Pro quality, extremely long afterglow charge! Charges with any light!
Darklight FX > About Us

A Quick History of Darklight FX

We have been providing products and services for years to thousands of satisfied customers. In the past, products were made available mostly through our eBay store. In early 2010 we began offering the same great products, services and support through our website here at darklightfx.com!

Customer service and satisfaction are extremely important to us. A great way to share our excellent customer satisfaction record is through our customer feedback on eBay. We have been able to maintain a 99.8% to 100% positive feedback rating as an eBay PowerSeller in thousands of sales thanks to our prompt shipments, quality products, and fast resolution of any rare issues that may occur with an order.

Check out our amazing eBay feedback history! (click here to view on eBay)
Nearly 100% positive ratings from over 15,000 customers!


Darklight FX eBay Feedback Snapshot
A snapshot of our eBay feedback rating.

Shipping

Most orders are shipped using USPS. Orders will receive an emailed shipping confirmation with the tracking number once it is available. To check the status of your order please contact us and include your name and PayPal email address. Our order handling time and turnaround time for email communication is usually 1-3 business days.

Important note about express shipments: please be aware that regardless of any express shipping upgrade, our order processing / handling time can be up to 1-3 business days. An express shipment will be sent out after the order processing time. With this in mind, if you want to upgrade to express shipping, select the correct option below and add the upgrade to your shopping cart along with your other items:

To upgrade to Express shipping:
Click an option below, then add the upgrade to your shopping cart:
International Express Shipping
(outside the United States)
OR U.S. Express Shipping
(within the United States Only).

 

Returns

In the rare event of a problem with an order, will resolve the issue via exchange or refund as appropriate. We have an excellent customer service record, which can be viewed in our eBay feedback here and other customer testimonials! For returns due to a customer's change of mind, the original shipping fee will not be refunded and a 10% restocking fee may be charged. Returned items must be unopened and in new condition.


Payment

We accept payment through PayPal, one of the world's largest secure online payment processors. No PayPal account is required to make payments. When going through checkout, you will be given the option to log in to a PayPal account if you have one, or you may choose to pay with a credit card - no PayPal account required.

We understand security is extremely important to our customers. When using PayPal, all payment information is securely processed and seen only by PayPal's system over a secure connection. PayPal's system then provides us with your shipping and order information so we can begin filling your order.

Secure Payments via PayPal, No Account Required. We are PayPal verified!

 

Customer Testimonials

Below is a small sampling of testimonials taken from thousands of past satisfied customers. Please feel free to take a look at these and thousands of other positive responses we have received by viewing our current eBay feedback here!

 

"Fastest Shipping I have seen in a while! A fun little product as well! Thank You!"


"Thanks! My art project will look fantastic!"


"SUPER FAST shipment! Great communication! Highly recommend! Thank you!"


"FANTASTIC comunication! would recommend to anyone! Thank you so much!"


"Very satisfied with the ease of ordering this product. Fabulous product A+++++"


"Very courteous seller, great customer service and communication!!! A+ 5stars!"


"Always a pleasure to conduct business with. Excellent communication!"

 

Have a question or comment? We're happy to hear from you!

We are always happy to hear your questions or comments! Please visit the contact page to reach us. You can also connect with us on Facebook at our official page: facebook.com/DarkLightFXstore and our Twitter and eBay Store can be visited using the buttons below.

Darklight FX on Facebook   Darklight FX on Twitter   Darklight FX on eBay

 

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