About Us

Darklight FX offers a catalog of high quality products related to art, photography, printers, electronics, and more! We are located in the state of Iowa in the United States.

Below you will find a short history of Darklight FX, information about our excellent customer service and details about shopping with us.

10+ Years of Excellent Service

We have been in business for over a decade, serving thousands of satisfied customers. The Darklight FX website and store was opened in 2010. We also offered products through our eBay store for several years prior.


Creative Products and People

We are artists, designers, and photographers just like many of our customers. We have a great interest in the products we sell and often use them in our own work. This helps us provide unmatched customer service and product advice.


Customer Service is Our Priority!

Customer service and satisfaction are extremely important to us. A great way to share our excellent customer satisfaction record is through our customer feedback on eBay. We have been able to maintain a nearly perfect positive feedback rating as an eBay PowerSeller in thousands of sales thanks to our prompt shipments, quality products, and fast resolution of any rare issues that may occur with an order.

Contact us at any time in through the contact page. Our email response time is generally 1-2 business days. We are always happy to help with any order issues or questions about a product!

eBay Feedback Snapshot

A Few Customer Comments –
Thousands of Satisfied Customers!

“Excellent product! Used acrylic painting method. Great glow!”eBay Customer of Liquid Blacklight Dye
“Thank you Great eBayer! As advertised and fast! Packed well! Five of Five Stars”eBay Customer of Glow in the Dark Paint
“Thanks! My art project will look fantastic!”eBay Customer
“Love having these cards for reference attached to my camera bag. Great information to take along in a compact, easily accessible format.”Amazon Customer of DSLR Cheat Sheets / Quick Reference Guide

Shipping

Most orders are shipped using USPS. You will receive an email confirmation when payment is received and when your order has shipped. You can also find the order status in the Order History. Our order preparation and handling time is generally about 1-2 business days after your payment is processed.

If you choose to upgrade to express shipping, be aware that our 1-2 day processing time will still apply. Express shipping will be listed as an option during checkout if it is available.

We are located in Iowa–our central U.S. location allows for fast shipping to the entire country. We also ship to almost all countries worldwide.

Returns

In the rare event of a problem with an order we will resolve the issue via exchange or refund as appropriate. Often a question or issue can be resolved so we will offer to troubleshoot the problem with you first if applicable.

For returns due to a change of mind, a 10% restocking fee may be charged and the customer is responsible for shipping fees. Items returned for this reason must be unopened and in new condition.

Payment

We accept payment via credit card, debit card and PayPal. No PayPal account is required. Payment is securely processed by PayPal or Stripe which are used by over 200 million people.

Contact Us With Any Questions!

We are always happy to hear your questions or comments! Please visit the contact page to send us a direct message. You can also connect with us on our Facebook page and on Twitter. You can shop with us on our Amazon Storefront, eBay Store, and here at the Darklight FX website.

Darklight FX on Twitter
Darklight FX eBay Store
Darklight FX Amazon Store